I ordered three of these. One came in a completely destroyed package. The hardware the support post were missing-it must have fallen out of the gaping holes in the cardboard. It looked like the thing had been dropped out of the back of a truck and bounced into a pond. I called the Zuo, leave numerous messages, never get a call back, finally get someone, and was told they wouldn't handle it over the phone; I had to email them. So I email, with no receipt or anything indicating they received it, and wait. I call again a few days later. We don't have your email. I email again, call immediately to ensure it's been received (what's with the email thing anyway; don't most companies have a contact form with an immediate confirmation email with a tracking number?). Finally I get the hardware in the mail, three no cover for the post. Whatever; I'm so sick of it all I'll live with the bare post. The second one finally arrives and the box looks just as bad, but luckily everything was in this one. I cancelled the order for the third chair.
It's too bad since the chair is very comfortable-you can lie back in it and fall asleep. The wheels are a pain to get into the legs-I almost broke a couple. Other than that, simple to put together.
(2 customers reviews )
Customers Rating=4.0 / 5.0
More Detail For Zuo Modern Eco Office Chair Black Mesh
- Contoured office chair with full back support from Zuo Modern
- Durable steel tube frame and PVC base; breathable polyester mesh seats
- Adjustable height locking tilt mechanism for seat heights from 20 to 23 inches; with 5 capped chrome wheels for mobility
- Easy home assembly required; also available in washable leatherette
- Measures 23-1/2 inches wide by 28 inches deep by 50 to 53 inches high; limited 1-year warranty
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